No intermediaries and no wholesalers, so no excessive margins. It’s between you and us and that allows us to offer you quality products at affordable prices. Welcome to the Interior Design of the 21st century.
We offer FREE shipping on all orders within the contiguous 48 United States. All shipments will be confirmed through email, which will include tracking information so that you may track the package yourself.
For broken or incorrect items, please report the issue to Elegant Strand’s customer service team within 10-days of receipt. Please provide photos, and if possible, keep the original packaging material. Elegant Strand will issue a pick-up authorization and process a replacement order.
Upon receipt of a returned item, Elegant Strand will issue a full credit on the original shipment.